Go faster,
use our
experience

We’re consultants with the knowledge and skill to harness the best XP data technologies and techniques.

XP DATA 
CONSULTANTS?

We're CX champions, customer feedback amplifiers, deep social listeners, and text analytics maestros.

In short, we've built a broad set of skills across innovative experience data technologies. When selected and configured by us, they can produce valuable insights based on how your audience feels and experiences products and services.
We'd love to chat with you more about what's possible.

Book a chat

MEET THE 
TEAM

Vincent Gnieslaw, Founder

An experienced Digital Marketeer who found a passion for amplifying customer voice.

His career has included the music, recruitment, post and parcel logistics, and retail industries.
Vincent founded Convinced in 2016 with the aim of driving faster innovation in large companies and levelling up smaller ones.

Vishwas Kati,
CX Champion

Vish is a learning dynamo, seeking out new solutions and testing new technologies whenever possible.

He’s helped to automate data flows and standardise processes to make getting deeper into the story of feedback data easier.

Commercially
Minded

As much as we love exploring all the possibilities, we know that at the end of the day (or project) it's business impact that counts.

Digital
Savvy

We know how to get deep into the technical parts, and geek out with solution providers. But we're also able to simplify and clarify for stakeholders at any level.

Agile & 
In-Motion

For efficiency and collaboration, we know it pays to build projects out incrementally. Layering on value, and adapting to what your business starts to learn.

Multi-
Lingual

Our expertise with text analytics technology covers English, Dutch, French, and Spanish from our core team. Then expands to cover more through our freelancer network.

A Network
for Scale

We're continually building our network of collaborator freelancers so that we can scale with your needs and cover more geographies and timezones.

Efficient & 
Honest

You need to hear the good, the bad, and the ugly to get the most out of a fresh perspective. Navigating unknowns is complex, but ultimately, honesty is the efficient route to your goals.

We're Hungry for More

Interest in deep social listening, machine learning, and online reputation is growing faster than there are skilled people able to deliver on it.

We're keeping pace with new emerging technologies and approaches. We're scaling up our inventory of expert freelancers, attending great conferences, tinkering and testing things out, and forming strong partnerships.

We're like a bridge for businesses to access new technologies and ways of working, fast. Our experience covers some of the best tools around.